المركز الوطني لتنمية القطاع غير الربحي ومكافحة التصحرالمركز الوطني لتنمية القطاع غير الربحي

المشرف العام

admin@nrcbcp.gov.sa

Incident & Crisis Management

Comprehensive system for incident management, crisis response, and emergency operations center

Total Incidents

1,247

+12.5%

Active Incidents

23

-8.2%

Critical Incidents

5

+1

Declared Crises

2

0

Average Response Time

14 min

-18.3%

Mean Time to Resolution

4.2 hrs

-12.1%

SLA Compliance Rate

94.7%

+2.1%

Completed AAR Reports

156

+8.9%

Incidents by Type

Technical
423
Security
287
Operational
195
Environmental
156
HR
123
Others
63

Incident Severity Distribution

Critical
45
High
187
Medium
523
Low
492

Response Time Metrics

87%

Under 15 min

9%

15-30 min

3%

30-60 min

1%

Over 60 min

Real-time System Status

Live Updates

Operational Systems

98.7%

Under Monitoring

7

Requires Attention

2